Great Company, Terrible Management - Operations Specialist Guardian Life Employee Review

1.0
18 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Work from home, Vacation time, benefits. large company

Cons

They do not invest in Human Capital. Department lost multiple employees in the last two years but did not hire to fill those positions. Instead they made a select few pick up the slack and over worked them till the point they could not take anymore. More employees left. They recently hired a few and 2 left on the second week on the job. Management is not investing in human capital and focus more on numbers.

Explore other reviews about Guardian Life

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and ramp time. Always investing in growth.

Cons

Back room team can be slow.

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, excellent work life balance, casual environment, easy to use PTO. Benefits: health, dental, STD/ACC, vision, 401k are excellent

Cons

Pay is much below the standard for the position, raises and bonuses are minimal and hardly reflect the effort that is required to maintain positive metrics/meet goals. Case managers' responsibility is at a max and we often feel overwhelmed by the workload and expectations of management. Case managers are often responsible for tasks outside of the important things that have an effect of the claim

See reviews by: Helpful|Rating|Date|All