Hero to Zero in 2 years - IT Individual Contributor Guardian Life Employee Review

1.0
6 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Hybrid work Stable company Current Technology

Cons

This was a really great company and organization to work for in the past but the last 2 years took a significant downturn when the current Head of Enterprise Technology was placed in his position. Run from this organization. He keeps close a few good ole boys (certainly not women) and promotes them up the chain. Everyone else is 'lead' by fear and being coercion. No one feels safe (especially his directs) to speak up so nothing changes. This organization is toxic and Guardian leadership ignores the issue. Recent survey results focused on the positives and would not address any of the negative concerns. HR is useless in this area and is part of this problem. The teams are worked to death, often after hours and told this is just part of the job and get used to it. What once was teams supporting each other is now divided by the management and pit against each other if they don't fall in the Head's reporting structure. Guardian talks a lot about people count, mental health, "say something" ethics values and work life balance but they don't really mean it for their employees.

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Guardian Life Response
1y
Thank you for taking the time to share your feedback. We take your concerns seriously and would like additional information. Please email us at colleague_experience@glic.com if you would like to share more details about your experience.

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5.0
21 May 2026
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CEO approval
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Great culture and ramp time. Always investing in growth.

Cons

Back room team can be slow.

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, excellent work life balance, casual environment, easy to use PTO. Benefits: health, dental, STD/ACC, vision, 401k are excellent

Cons

Pay is much below the standard for the position, raises and bonuses are minimal and hardly reflect the effort that is required to maintain positive metrics/meet goals. Case managers' responsibility is at a max and we often feel overwhelmed by the workload and expectations of management. Case managers are often responsible for tasks outside of the important things that have an effect of the claim

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