Great Place to Work - Customer Service Representative Guardian Protection Employee Review

5.0
26 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Great work environment. Happy and nice TL & Supervisors. benefits. some room for growth. Great training. They start you at $11/hr and after training it goes higher based on previous experience & benefits. You also get a 3% raise every year & at 5 years you get an extra week of time off.

Cons

Though they train you to do your job very well, if you are new to the corporate world, they do not fully explain benefits or rules about tardiness. There are resources on their knowledge base, but you have to be proactive & know where to find them and what questions to ask.

Explore other reviews about Guardian Protection

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Work-life balance is nice, very human and enjoyable staff/management, a culture of community

Cons

Weekends off are hard to come by due to the nature of the job. But PTO is available and management is flexible

1.0
13 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Comprehensive benefits Generous amount of PTO

Cons

Income does not match current cost of living. Work could be completely remote, but isn’t. If you perform well, more will be asked of you with no compensatory incentive. Poor transitions during company acquisitions. Toxic hierarchal work environment.

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