Pros
The original vision was good, and the CEO has his heart in the right place. The engineering product is very good and they have some great (but wasted) talent.
Cons
Where to start? Sales team sucks big time. Endless sales cycles with multiple teams working for nought. Can't figure out what they want to be; a platform or a product company and it's too late now. Middle management is full of highly incompetent people; some directors don't know the basics of analytics or technology which is shocking and would be comical, but is downright tragic. Not transparent at all; at least in San Mateo office. No long term vision, work is strictly just to do the bare minimum to please whatever little number of customers that exist, and presumably to appease the investors by making quick money. No investment in people, and as such you are treated like another warm body till someone else takes your place. You get hired and put to work on pointless, mind numbing work. Options are diluted as hell, so no one is making money out of this endeavor. Compared to other valley companies, zero perks.