Disconnected - IT Support GuideIT Employee Review

1.0
20 June 2017
Recommend
CEO approval
Business outlook

Pros

None I can think of.

Cons

People I worked with where rude, picked on people and lacked communication skills with their employees. HR is hard to get a hold of. Management didn't understand what was involved in daily tasks and SLA's where unrealistic. Violated security compliance for client. Cared more about closing tickets than actually resolving them

Explore other reviews about GuideIT

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, open communication with team, recognition

Cons

Unplanned down time between contracts

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Only if you work with specific customers will it be worth it.

Cons

No growth unless you are prepared to be overworked and burnt out.

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