Pros
Incredible training managers and training process, a select few production managers are amazing people.
Cons
This job genuinely destroyed my mental health to a point at the time I felt beyond repair. The toxic office culture that goes on daily at this company alone is something I’d want to bring to light, and I hope anyone who is reading this or other reviews takes into account as they inquire into the company. You will be working 48 hours a week, with a mandatory Saturday shift once a month. You will be constantly pressured to not take your PTO, not take a sick day, and pressured throughout your whole day to be attentive and make and many calls as humanly possible. I had a manager who had no trust in their employees what so ever to the point he would lurk behind our desks constantly, we got to a point where we would have two separate hour long meetings throughout a workday to be criticized in every aspect of how we conducted our day, and then criticized further for not producing as much as other teams… There is not opportunity for advancement at all, to the point where tenured employees are either fired or kept in their same positions for three to four years. Upon leaving this role I have gained back a positive sense of mental health, I would strongly advise against applying for a Risk Advisor role at this company.