Not a place for a skilled guitar tech to grow. - Guitar Technician Guitar Center Employee Review

2.0
9 Feb 2012
Recommend
CEO approval
Business outlook

Pros

Friendly co-workers, for the most part. Pay was actually pretty decent.

Cons

Little room to grow with your skills. While the hourly was considerably higher than a sales associate, the quota made for not enough time spent on a guitar to have it be as good as it should for what the customer pays unless you want to burn out. I retained my dignity by retaining my high standards of quality, making the quota and burning myself out quickly, then resigning. The manager treats you like you're expendable, even if you are doing a fantastic job. I make more money doing it on my own being able to spend three times as long to do the job perfect and better while charging the same price. 40 hours a week pay for 50 hours of work if you include the time you need to be clocked out for cleaning up your work area at night and setting it up in the morning. Negative reinforcement, not good for someone prone to anxiety. Some customers are very arrogant and demanding when they really don't know what they want.

Explore other reviews about Guitar Center

5.0
16 July 2025
Recommend
CEO approval
Business outlook

Pros

Management takes good care of you

Cons

No complaints that I can think of

1.0
21 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

2
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