Great Place to Start - Sales Associaate Guitar Center Employee Review

3.0
28 Nov 2018
Recommend
CEO approval
Business outlook

Pros

Fun place to work when you're young and in a band. You're not going to make a ton of money, but you have access to the newest gear as well as some great connections in the local music scene. Plus you kinda feel like a rock star when you walk into a place you've never been before and are recognized as "the GC guy!"

Cons

Very different place than it used to be. Commission caps at 3% of your GS and in order to get that you need to have over $500 sales per hour, so unless you're in a high volume store or it's the holidays, good luck making any real money. You're expected to repack and resell returned items and you're encouraged to sell the store branded goods because of the huge margin. Forced to sell warranties that come stock through other companies and employees are encouraged to lie to customers about how they are used and what they cover. Management doesn't care about anything but hitting their own numbers and everything on the floor is very micromanaged. I was forced out after more than a decade because they could replace me with 3 part timers for the same amount of hours/less commission paid out than I cost.

Explore other reviews about Guitar Center

5.0
16 July 2025
Recommend
CEO approval
Business outlook

Pros

Management takes good care of you

Cons

No complaints that I can think of

1.0
21 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

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