Location Location Location - Lessons Lead Guitar Center Employee Review

3.0
5 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Fun Atmosphere, Family like relationship with Coworkers, Exposure to develop desirable skills, employee discount, networking, decent benefits, and they promote from within.

Cons

The opposite of competitive pay, unstable policy structure, little room to be heard by anyone that actually has any authority to actually make a change, unrealistic goals and metrics, very little recognition unless you are in sales.

Explore other reviews about Guitar Center

5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
29 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

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