Gear Advisor, Guitar Center - Gear Advisor Guitar Center Employee Review

1.0
6 Oct 2023
Recommend
CEO approval
Business outlook

Pros

If you are a musician, you get to work in a professional setting "dayjob" where you are often interacting with other musicians. Also, if you're a musician who can't get a day-job elsewhere due to your "look" not fitting in with corporate America, they're looking for 100 of you, so they can find the several that are hardcore salespeople; most of the rest are gone within a year.

Cons

This position is advertised to prospective new employees as a "customer service" job, but is in actuality a grueling telephone-spam hardcore sales job where management does not set specifically designed dollar goals for you to reach, but uses a very weirdly secretive internal formula to determine who gets commission and who doesn't, graded on a curve, where 50% of staff will NEVER qualify, so WORK HARDER, SELL MORE. There is huge turnover at this position due to the ever-present threat of job insecurity hanging over the heads of most of the staff, like some crazy corporate Sword of Damocles. If you're a musician who is absolutely desperate for a day-job, or if this sounds like your idea of fun, this is the job for you.

Explore other reviews about Guitar Center

5.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

*friendly environment *great discount deal *lots of opportunities to connect *Good opportunity to get comission *Tour Leave

Cons

*hours / shifts get cut *Sometimes understaffed, sometimes overstaffed *Competitive salaries because of selling Protection Plans, Credit Card Applications and Lessons

1.0
21 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

2
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