Pros
Compared to so many other startups, Gusto is one of the most thoughtful. Sure there are bumps along the way, but we're doing pretty well all things considered! Great trajectory, great people, and great culture. Love that we're creating an inclusive environment, celebrating our wins, and balancing a lot of different pressures with humor and fun. Having been in an awesome, successful start up before, can say this is even better than that experience....we're minimizing the bumps in the road and learning from our mistakes. I also love that there isn't a group or department that is put on a pedestal - we're all in this together.
Cons
While it's not a major problem, I worry about the small subset who play the victim - it is not the Gusto way. We're still small enough where we can change things directly or just need to surface the issue to the person who can fix it. It's disheartening when folks are complaining to each other or finger pointing, but not talking to those who can do something to make it better.