World Class Culture - Software Engineer Gusto Employee Review

5.0
1 Sept 2017
Recommend
CEO approval
Business outlook

Pros

+ Gusto has a truly world-class culture. Gusto tries hard to empower their employees and makes sure that everyone is working in super impactful projects. + All of my coworkers are extremely nice and friendly. Everyone at the company cares deeply about the problem that Gusto is trying to solve. “Do the right thing” is one of Gusto’s core values and it shows in everything that we do from our large projects to the small things that people do every day for each other. + Extremely cooperative environment. I have had the opportunity to work on some challenging projects, but management does not drop a project on you and turn away. They provide plenty of support whenever you need it. My coworkers are always extremely willing to help. + Work-life balance has improved a lot over the years. The company actively encourages employees to take time off and I have never felt that I was prevented to do something because of work. + Introspection is a core part of the culture at Gusto. We regularly review the current status of the team and company and we evaluate how things can be better. + Gusto has all of the things you would expect from a Silicon Valley tech firm, but nothing feels over the top. It has amazing benefits, free lunch and dinner, fun social events, and a casual work environment. Additionally, Gusto offers a free trip anywhere in the world after 1 year at the company.

Cons

- The SF office could be nicer, but they've done a great job of making the space feel cozy and welcoming. - There is no time to cruise here at Gusto. Everyone is tasked with ambitious projects with aggressive deadlines.

Explore other reviews about Gusto

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

1.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Free food Cool people in sales org Middle Management is cool

Cons

The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

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