People + Mission + Product = Best Career Choice Ever - Executive Operations Gusto Employee Review

5.0
25 Jan 2018
Recommend
CEO approval
Business outlook

Pros

I've worked at Gusto for over 18 months and have seen the company take on the exciting challenges of scaling our business, recruiting bigger cohorts of new employees, and grow into new space. The leadership is transparent (in the real transparency way; not just the tech jargon kind of way) and the people are vibrant. Gusto has kept it's "launch and iterate" mentality around operations, product, implementation, and process – they want to move fast, but understand that sometimes you need to slow down to speed up. I've never worked anywhere that feels as supportive, collaborative, and people-first.

Cons

Gusto is so people-first, that sometimes I think the company tries to retain people to do what's right for them when we should probably part ways. It's all a balance and I'd rather work somewhere that wants to give people a chance to succeed!

Explore other reviews about Gusto

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

1.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Free food Cool people in sales org Middle Management is cool

Cons

The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

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