Amazing company, amazing people - Marketing Gusto Employee Review

5.0
21 May 2018
Recommend
CEO approval
Business outlook

Pros

- Gorgeous new office - spacious and fosters collaboration - Inspiring mission and inspiring women at the exec level - COO and CMO are real, honest, and transparent - Fulfilling work and career pathing - ample opportunity to take on exciting new projects at all levels

Cons

- A lot of internal promotions, which leads to a lot of first time managers. An area of improvement would be more robust training for these new managers.

Explore other reviews about Gusto

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

1.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Free food Cool people in sales org Middle Management is cool

Cons

The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

3
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