Pros
Managers and coworkers genuinely care about you and support you. This is the first job where I have actually enjoyed coming to work everyday because I get to see my coworkers and love what I do. Plus Gusto provides catered lunch everyday and a kitchen full of snacks. Everyone gets to eat together in a cafeteria and you can make real bonds with your coworkers. Upper management is always transparent with the direction of the company and are open to feedback of what can be done better. Everyone is working together towards the same mission and you can feel the positive energy when you walk into the office. You really have the opportunity to voice your ideas and actually see them come to life! Leadership actually is visible in the office and the CEO comes to lunch with your team every now and then.
Cons
If you are a person that needs a lot of direction this is not the place for you. Gusto gives you the tools and resources to do your job but you need to be confident working on your own and problem solving. End of year is extremely stressful and high volume work. But management provides ton of goodies (professional office massages, clothing, snacks) to motivate you. Don't worry it doesn't last forever!