Gusto-tacular! - Anonymous employee Gusto Employee Review

5.0
4 Nov 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Gusto is such a breath of fresh air, coming from a long stint at a large corporation. The people here are smart, driven individuals who are all hungry to contribute to our company's continued growth and success at break-neck speeds. The perks are great (free breakfast/lunch/dinner, gym stipend, transportation stipend, a golden ticket to fly anywhere in the world on your one-year anniversary) and the culture is fun, with a shoe-less office and a Halloween costume contest where a large majority of the office dressed up. In my short time here I have already had the opportunity to work on projects I've had no experience with working on in the past and it's been fun and exciting to feel like I am learning and growing again after having stagnated in my previous job. One of our values is an ownership mentality, and that is embodied throughout our team, with the support to test and experiment and take on responsibility for ideas you come up with. There is so much growth and opportunity for us, and it's exciting to be a part of the team that's making it all happen!

Cons

As expected at a start-up there is a lot of change and movement, both organizationally and also responsibility-wise. As we like to say, change is the only constant, so you have to be prepared to roll with the punches, and not get too attached to any specific ideas or even your seat.

Explore other reviews about Gusto

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

The product is genuinely good, too bad the same can’t be said for how they treat the people who sell it.

Cons

Leadership talks a big game about people-first culture but the reality doesn’t match. The Chicago office expansion felt like a poorly thought-out experiment, new hires were brought on without a clear long-term commitment, and layoffs came without warning, leaving people blindsided. Crossing a billion dollars in revenue and still cutting employees sends a clear message about where workers rank on the priority list. Remote work flexibility is also a glaring weakness. For a company selling HR software to modern businesses, their internal stance on where employees can work is surprisingly rigid and hypocritical. The “flexibility” messaging is mostly optics. The broader concern is the AI roadmap. The automation push feels less like an innovation strategy and more like a slow wind-down of the workforce. Employees aren’t blind to it, it creates anxiety and erodes trust. The culture of transparency they promote externally is largely a facade internally.

10
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