Good Company, Have nice Salary and Culture (We Have Japanese Culture) - Product Support Specialist Guud Employee Review

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

-Opportunity to solve customer issues and improve user experience. -Develop strong product knowledge and communication skills. -Work closely with cross-functional teams.

Cons

-High workload during peak periods. -Handling customer complaints can be challenging. -May require shift work and quick response times.

Explore other reviews about Guud

1.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible Lunchtime -nothing else -nothing else -nothing else -nothing else

Cons

-Bad Manpower Management -What's promise will never fulfill -If you're not the majority race get ready to be alone for most of the time -Communication is always not in English if you're another race you will not understand a single thing -The so called "Team" is never a team -There no progression in this company especially if you're in the on-site team

2.0
19 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great colleagues and users that’s about it

Cons

Bad management Direction keep changing

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