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      HAP reviews

      CSM - Anonymous employee HAP Employee Review

      3.0
      1 Feb 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Offers expertise in providing excellent customer service support and demonstrated ability to make plans for the organization to meet and maintain its overall customer service goals in the most economical manner.

      Cons

      This is a union environment; poor SLA,; High turn over, stone age managerment style

      Explore other reviews about HAP

      5.0
      18 Feb 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good call volumes and communication

      Cons

      There are sometimes busy days

      avatar
      HAP Response
      1y
      Thank you for sharing your honest experience! If there is anything we can do to improve your experience as a HAP employee, please feel free to reach out to hr@hmong.org.
      4.0
      28 Dec 2025
      Lifestyle coach
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy work, easy-going environment, soft skills helpful

      Cons

      Low pay, low raises, not a lot of room to move up

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