HROC - Recruiting Administrator HCA Healthcare Employee Review

1.0
23 June 2021
Recommend
CEO approval
Business outlook

Pros

Gain HR experience at large healthcare corporation Work from home - all equipment is provided

Cons

Job descriptions are NOT transparent about the roles at HROC - it is a 24/7 call center with high expectations from HR colleagues out in the facilities. If you have a college degree, you are overqualified for roles here. Look elsewhere. High turnover – low employee retention MICROMANAGED constantly - you will be monitored on how many cases you close in a certain timeframe, how long you're logged off the phone, when you take breaks/go to the restroom. Inefficient training and no communication from management on process changes. No opportunity for growth outside of the call center - hard to move internally if you are a minority. Supervisors block internal applications to areas outside of HROC. Pay is not competitive for the market rate. Overtime is not paid at time in half. No types of bonuses or incentives. Work-life balance is nonexistent. Must work weekends and holidays. Must put PTO requests in 6 months in advance and it will likely not be approved.

Explore other reviews about HCA Healthcare

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Really strong culture and opportunities to grow in your carrer.

Cons

It is a BIG company and it is easy to get lost in the crowd.

1.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

There some flexibility with scheduling and they let you pick up as many shifts as you want and pretty much your own schedule.

Cons

Very poorly managed, chronically understaffed but managers are dismissive and deny it. The support from staff is inconsistent, the staff nurses are either fresh new grads or very bitter nurses who don’t want to help and expect you to handle everything by yourself as a tech. Most nurses here are PRN’s on contracts that get floated so it’s really hard to expect consistency in the staff you work with and build trusting relationships. Management will promise to train you as a unit secretary but will never follow up. They also agree to help you get opportunities for learning and growth but refuse to follow up or forget about it altogether, despite reminders. It’s not a priority. If your goal is to grow and learn more this is not the place. It’s running on fumes at 95% of the time. Very high turnover, we struggle to keep staff. They’ll call you in to pick up when they’re understaffed with no incentive or something minimal like “swag” (some gear). Very poorly compensated and you will not be appreciated for the hard work you do. Also it took 2 months for them to get me started despite numerous attempts to reach the HR, Management etc.

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