Pros
Your team members are often what helps get you through the day and stressful environment, Decent PTO is offered, decent work-life balance for hourly employees, access to education materials like CBT nuggets (Company will pay for your certs)
Cons
Despite a large concentration of HCA facilities in the Tampa-Bay area there are little to no job opportunities. West Florida division has stagnant IT employees who sit in entry level jobs for several years not allowing others opportunities for advancement. Field IT managers would rather hire from outside the company than hire a service desk analyst with company knowledge and exp. Despite all this company does to push it's "culture" The service desk works out of a small, dirty office always under-staffed and under funded. Daily workload is often too high for SDAs to keep up with. Very high turn over makes it difficult to keep things stable.