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      HCF (Australia)

      Engaged employer

      HCF (Australia) reviews

      Toxic work environment - Anonymous employee HCF (Australia) Employee Review

      1.0
      21 June 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      None that I could see.

      Cons

      The company as a whole doesn't care about their employees at all which is shown by the high staff turnover. All they care about is selling life insurance policies, accident covers etc. They say it's to help the customer but it's all about money. Management have no idea what they are doing. No communication. No care factor at all.

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      5.0
      13 May 2026
      Branch member consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      HCF is a rare thing: a company that actually doesn't just say it values inclusivity and a human touch, but actually empowers staff to put those values into practice. The working environment is genuinely lovely, with supportive colleagues and management. It feels good to work for a not for profit.

      Cons

      It's face-to-face customer service, which isn't really a negative for me but for some people it would be as there is no work from home in face-to-face customer service. The pay also isn't the most generous, because HCF is a not for profit insurer.

      4.0
      9 June 2026
      Branch member consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Really good work culture and staff

      Cons

      Pay not so great as it as I found it

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