Great Management - Customer Success Manager (CSM) HCLSoftware Employee Review

4.0
14 Apr 2025
Recommend
CEO approval
Business outlook

Pros

My manager is amazing. Very real and authentic. Flexible, understanding and fair. One of the best I’ve ever had.

Cons

Inconsistent or non existent pay raises due to bonuses.

Explore other reviews about HCLSoftware

5.0
31 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Great people to work with. Very professional and friendly.

Cons

Back end processes could be better

1.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

If you are for ol team you are converted.

Cons

Old products with no clear roadmap, CCO is putter this world. no market info, people don’t have sense of urgency to grow. Churn around 15% across product lines maskared in board meetings. HR don’t exist, and there is strong rumors that one CLevel has side business with a partner is South America. This was escalated to compliance, just silence.

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