2.0
15 May 2015
Former employee, less than 1 year
Frisco, TX
Recommend
CEO approval
Business outlook
Pros
OK if you have little experience
Cons
Poor training, constantly changing policies, poor communication, poor management, constant back-biting, poor mentors and/or lead techs, more concerned about the number of calls taken than about quality of service to the customer.Shaky contracts with customers = poor job security.