Not a good company for SDM - Service Delivery Manager HCLTech Employee Review

1.0
28 July 2023
Recommend
CEO approval
Business outlook

Pros

Nothing good to mention about, atleast from the SDM role perspective

Cons

Focus only on $$, not really bothered about quality of service. High pressure to release tenured L2/L3 and replace them with Freshers in the name of cost optimization. No work life balance. Management expects Offshore SDM to be available both in IST and US hours

Explore other reviews about HCLTech

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

3.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

Autonomy, good leadership, support from the top.

Cons

Lack of communication, company is way too big, no bonuses under the guise of budget, no raises or promotions. No one seems to understand the process of how to get one

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