Found my home at HCSS - Technical Support Manager HCSS Employee Review

5.0
9 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Since the first day I've walked in the door, the support department has treated me like family. Everyone here is more than happy to help with any question or problem that might arise. I've never worked with a team so talented, smart, and motivated before. Each person in support truly cares about the customers, as well as each other. I have yet to wake up in the morning and say "I don't want to go to work today".

Cons

HCSS is not your typical, corporate environment. If that is what you are interested or you feel you need, then this likely isn't the right fit for you.

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HCSS Response
6y
Thank you for continuing your professional career at HCSS. We are working hard to provide the right amount of work life balance for each employee in a non-traditional office that makes time to appreciate the people you work with and the work you complete.

Explore other reviews about HCSS

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing culture Great ability to move to roles Tech savy Remote Free lunch

Cons

None really at this time

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HCSS Response
1w
Thank you for taking the time to share your experience! We're thrilled to hear you've enjoyed our culture, growth opportunities, and flexibility. Creating an environment where people can learn, grow, and build meaningful careers is something we care deeply about, so it's wonderful to know that has been your experience. We appreciate you being part of the HCSS team and helping make HCSS a great place to work!
5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to learn and grow, they very open to questions so don't hesitate to ask. Very hands on with mentorship, ensure you are moving in the right direction.

Cons

no cons except the pay, but it's the typical salary for an intern.

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HCSS Response
2w
Thank you for the review and for being part of the HCSS team! It's great to hear that the mentorship and learning opportunities made a positive impact on your internship experience. We believe some of the best growth happens when people feel comfortable asking questions and getting hands-on experience, so we're glad that was your experience here. We appreciate the feedback and wish you continued success in your future career endeavors!
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