Hiring External, Firing old - Sales HCSS Employee Review

2.0
25 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Used to be a great company with fantastic culture. Now they just keep firing leadership and replacing with external people. Majority of the external hires can't even tell you what our top 5 products do. Everyday is some new change. They can't define what good is but they can fire you for not being good enough. Can't go a day without feeling like my job is at risk no matter how many activities or sales are made.

Cons

They are cleaning house of anyone who has been there more than a year. Watched two people get fired for "not being a fit for the new direction" yet they can't say what direction or what good even is. Pay cuts are going all around the department. Constant commission pay changes.

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HCSS Response
2y
Dear employee, thank you for sharing your feedback with us. We know there have been some recent changes within our Lead Generation Team regarding upper management but please know that while those decisions are never easy to make, they were not done without extensive investigation and research, with the continued prosperity of our Sales Team in mind. We take the feedback of our employees very seriously and are aware that to grow from here, we'll need the help and feedback of our Lead Gen Team to ensure we provide them with proper guidance. We recently held a feedback session for this team, where we openly discussed what they'd like to see from leadership in the future, and what we can provide moving forward to help them succeed after the recent changes. I hope you were able to attend this session! Overall, our goal is the growth of HCSS and we will continue to ensure all employees, both new and old, are presented with a positive environment for that growth. Please continue to speak with your leaders on how we can best provide that to you.

Explore other reviews about HCSS

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing culture Great ability to move to roles Tech savy Remote Free lunch

Cons

None really at this time

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to learn and grow, they very open to questions so don't hesitate to ask. Very hands on with mentorship, ensure you are moving in the right direction.

Cons

no cons except the pay, but it's the typical salary for an intern.

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HCSS Response
3d
Thank you for the review and for being part of the HCSS team! It's great to hear that the mentorship and learning opportunities made a positive impact on your internship experience. We believe some of the best growth happens when people feel comfortable asking questions and getting hands-on experience, so we're glad that was your experience here. We appreciate the feedback and wish you continued success in your future career endeavors!
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