Not The Best - Customer Service III HD Supply Employee Review

3.0
12 Mar 2014
Recommend
CEO approval
Business outlook

Pros

The pay is not bad. Located in the middle of the county so, it has easy access, Used to be a subsidiary of Home Depot, don't think that it is anymore...

Cons

Bad hours. Now part of a National corporation, which, now has call centers all over the US, not just in SD anymore. Not enough training for first time call center employees.

Explore other reviews about HD Supply

5.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company and environment. I love my team

Cons

Wish for more room for growth

3.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

There is job security if you can get past the cons.

Cons

They say they care; unless you request a pay raise, a future path, ask the why's to policies, or ask if they would be willing to do a hybrid shift if they are not going to subsidize gas with the prices right now. Jacksonville is very cliquish, If you make their favorite supervisor made, then all of leadership is mad at you. They will find a way to fire you if they so please instead of giving you a chance to make improvements. Health is not important to them. You will pay 1400 dollars a month in insurance for your family, and if you use it, then get ready for those co-pays, They offer tuition program, unless you would like to be reimbursed per their SOP. Do not fear! You will not get a pay raise for education acheivements

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