Going through merger - Field Account Representative HD Supply Employee Review

3.0
17 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Have been the leader in MRO products and service/deliveries have always been top notch.

Cons

New leaders in last 1-2 years have micromanaged the sales teams to the point of exhaustion. Currently going through merger and everyone is trying to be the most impressive- and it’s a trickle down scenario. 2021 has created major supply chain issues and major staffing issues in the warehouses. This has caused major service issues to the customers resulting in loss of business. Leaders are still adding more tasks without taking into account the level of “damage control” by the sales teams. Looking forward to the merger being completed in 2022 to see if things improve.

Explore other reviews about HD Supply

5.0
16 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people to work with, solid company all around

Cons

None that I can think of

3.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

There is job security if you can get past the cons.

Cons

They say they care; unless you request a pay raise, a future path, ask the why's to policies, or ask if they would be willing to do a hybrid shift if they are not going to subsidize gas with the prices right now. Jacksonville is very cliquish, If you make their favorite supervisor made, then all of leadership is mad at you. They will find a way to fire you if they so please instead of giving you a chance to make improvements. Health is not important to them. You will pay 1400 dollars a month in insurance for your family, and if you use it, then get ready for those co-pays, They offer tuition program, unless you would like to be reimbursed per their SOP. Do not fear! You will not get a pay raise for education acheivements

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