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      Overworked and underpaid - Probation Service Officer (PSO) HMPPS Employee Review

      2.0
      22 Apr 2026
      Probation service officer (pso)
      Recommend
      CEO approval
      Business outlook

      Pros

      Majority of colleagues genuinely had hearts of gold.

      Cons

      Grossly overworked and underpaid. Caseload so high I did not recognise names. Do not join if you want your mental health in tact

      Explore other reviews about HMPPS

      5.0
      4 May 2026
      Prison officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Looking for a job that pays well with good career progression? This is the job for you.

      Cons

      There's no cons i can think of at this moment in time.

      2.0
      9 Apr 2026
      Prison officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Brilliant team of colleagues Can make strong overtime money if you're prepared to work almost 24/7 Strong pension if you make it that far

      Cons

      No longer a long-term career Minimal support from management Entire system is overworked, over capacity and as a result crippled Minimal support and aftercare from incidents Anything and everything is scrutinised Prisoner-pleasing, anti-staff

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