Good but much to be improved - Client Service Specialist HSBC Employee Review

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Training was fast but very detailed and there were opportunities to continuously learn. Generally treated with respect and trusted to work independently.

Cons

Salary was horrifically low, sometimes less than minimum wage. Expectation of working overtime which was not compensated.

Explore other reviews about HSBC

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

2.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Good, smart colleagues in other offices.

Cons

At times, decisions appeared to prioritize individual objectives over team needs, which affected collaboration and morale. Greater consideration of team perspectives and shared goals would help build trust and engagement. I observed instances where expectations communicated to the team were not consistently reflected in leadership actions. Greater consistency between stated values and day-to-day decisions would strengthen credibility and confidence within the team.

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