1.0
21 May 2016
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
The products are reasonable, some of the people are nice, and the security measures in place definitely do protect customers from fraud etc.
Cons
The service is okay at best. Some of the people they hire are unbelievable cold / stupid. The hold time for telephone banking is a nightmare- for staff and customers partly due to ridiculous departmental breakdowns, and that their overseas employees do not necessarily speak the common tongue very well.