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      HSBC

      Engaged employer

      HSBC reviews

      Not so great inside - Customer Service Representative HSBC Employee Review

      2.0
      5 Sept 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Long annual leaves, 13th month bonus (for below AVP levels), mid-year bonus, additonal monthly allowances for staff doing rotational shifts

      Cons

      Too much politics, too much emphasis on having "global" standards even if it's not pragmatic, management will sometimes "dictate" what you should write on feedback forms just to look good, high stress level due to too many internal and external customers to please

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      5.0
      2 June 2026
      Senior java developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good environment and nice place to work and learn

      Cons

      nothing else to say the users were excellent

      4.0
      29 June 2026
      Senior loan officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid great money until they were caught for predictors lending. Legally,they hoy a slap in the wrist, but they were fined heavily.i would work for them again but f given the opportunities. They had awesome company trips as well.

      Cons

      Came to work one day and they just had the keys changed and the doors padlocked.

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