Decent retail experience - Customer Service Representative HSBC Employee Review

3.0
24 Jan 2013
Recommend
CEO approval
Business outlook

Pros

-Good formal training -Benefits (tuition assistance, 401k match, insurance for PT employees) -Good people at local branch -Short workdays, especially on Monday-Thurs

Cons

-Pay is pretty low, but not too bad -Local managers had a power issue -Customers were often difficult to deal with during rough economic times. Due to the bank's policies about cashing H&R Block checks, etc., free of charge, we had to deal with some downright nasty situations involving people "wanting their money, now!!!"

Explore other reviews about HSBC

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

4.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Paid great money until they were caught for predictors lending. Legally,they hoy a slap in the wrist, but they were fined heavily.i would work for them again but f given the opportunities. They had awesome company trips as well.

Cons

Came to work one day and they just had the keys changed and the doors padlocked.

See reviews by: Helpful|Rating|Date|All