friendly place, pretty flexible for a bank - Customer Service Representative HSBC Employee Review

4.0
6 June 2019
Recommend
CEO approval
Business outlook

Pros

management are very clickey with their circle of people and opportunities to progress are mainly for those whose fave fits. I suppose that is just relevant to Leeds. overall the company has a very good ethos to employee welfare, but it really depends how your line manager delivers it. I had a very much tick box style manager who just wanted to get me through the motions to cover their own back

Cons

banks make colossal profits yet those lower in the food chain are no longer remunerated by the decent bonuses that used to be paid before the banking crisis.

Explore other reviews about HSBC

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

4.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Paid great money until they were caught for predictors lending. Legally,they hoy a slap in the wrist, but they were fined heavily.i would work for them again but f given the opportunities. They had awesome company trips as well.

Cons

Came to work one day and they just had the keys changed and the doors padlocked.

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