Decent pay and benefits, but poor leadership - Account Manager HUB International Employee Review

1.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent Benefits and decent pay

Cons

Poor Leadership all around Preach company culture but ran like a highschool

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HUB International Response
2w
Thank you for taking the time to share your feedback. We're glad the compensation and benefits were a positive part of your experience. We're sorry to hear your experience with leadership did not reflect the culture we strive to build at HUB. We hold ourselves to high standards and take feedback like this seriously. We wish you all the best in your next chapter.

Explore other reviews about HUB International

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and a great place to learn insurance basics

Cons

No cons I can think of

2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
2w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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