Look elsewhere if you are experienced - Anonymous employee HUB International Employee Review

2.0
20 Sept 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to start your insurance career. Flex Time available and a lot of good team members to work with while they are with HUB.

Cons

Corporate culture of not caring about what you know, but who you know. Would prefer to hire 2 or 3 employees who know nothing versus one who does. Rather hostile environment for any employee that had been there for any length of time. Office was like a revolving door. Both pay or just a cost of living raise were non-existent, because there "was no money in the budget." Hourly pay for most employees that would be salaried employees anywhere else, and a payroll system designed for factory workers punching a time clock adds to the frustration.

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HUB International Response
9y
Thank you for your candid detail of the issues and concerns. Hiring decisions are based on a number of factors, including the needs to the local office and the goals of the hiring manager. Pay considerations are based on skill, market benchmarks, legal requirements and length of service. Our greatest concern is that you felt management did not address your specific needs while you were a part of HUB. We truly encourage employees to address issues with leadership, at the local and corporate level, and through employee surveys that help us to make real changes and address employee concerns.

Explore other reviews about HUB International

5.0
6 July 2026
Recommend
CEO approval
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Pros

Everyone I work with is great

Cons

I haven’t ran into any yet

2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
4w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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