It needs a lot of work - Anonymous employee HUB International Employee Review

1.0
15 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love the people I work with, but that is just not enough reason to work here.

Cons

Management does not listen when there is a clear problem. We are all overworked and completely exhausted. The pay is nothing compared to the amount of work and it's barely a liveable wage. We have so much potential, but I feel like they don't care and have no solutions to help us grow or take some of the load off. If something goes wrong that's the only time they care. Management has no clue what we do in a day, which is a lot! They expect way too much from just one person.

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Pros

Everyone I work with is great

Cons

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2.0
19 May 2026
Recommend
CEO approval
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Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
4w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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