Very unpleasant. Don't be fooled thinking you are actually selling or managing anything. You are just a telemarketer - Inside Sales HairUWear Employee Review

1.0
4 Nov 2016
Recommend
CEO approval
Business outlook

Pros

There is absolutely nothing good to say. . . . . . . . . . . . .

Cons

I wanted to give - 3 stars, but unfortunately is not possible. System is so outdated its borderline sick - AS400 (Yeah! Seriously). People are dirty nasty with you. They expect you to do everything (learn the horrible system, put in order without mistakes, pick up the heavy inboud calls, make at least 50 calls a day and work on 'urgent' projects (with 2 days advance) at the same time. You cant make decisions, you are given a list of past clients to call (some of them are dead...because its from 2005!) And try to make sales on your first call. Pay is ridiculous. You can't pay your rent with what you make there. I do think having older people working is awesome, but they are beyond 60 and cant work word or excel, company is trying to go ahead but have an old school mentality. Some people are working there for 20 years + doing the same thing. Don't fool yourself thinking you are going somewhere. There is no room for improvement or promotion. Their so called 'training' is a joke. You just sit around shadowing people and watching them do things. They explain how to do things in the system and expect you to learn right if the bat. They dont even have a book of 'how to's'. They want you to depend on them for everything...this way they have control. Had to go to the company 3 times for inteview. The first one with HR, and 2 sales manager. Had to go back to interview with another 2 sales managers. Phone interview with one of the directors...they have nothing organized. Oh! Their 'incentives': Reach or surpass your sales goal, and you get a Publix gift card or a full hour of lunch!

Explore other reviews about HairUWear

5.0
19 Apr 2024
Recommend
CEO approval
Business outlook

Pros

I loved all the friendships I've made and the family-like atmosphere. You really do become a tight group, people geniunely care about one another and that makes for a place you enjoy being at. • Job security once you have proven yourself. • Great PTO, flexible work hours, and good benefits. I personally love the CFO, she helped me to grow in the business and learn new job skills. She is tough but fair; and that's how the business continues to grow and be stable even in hard economic times. She expects you to do the job you are hired to do, rightfully so, but I think some people blame her for things that are not her fault unfortunately. She gets name dropped and blamed because other's don't want to take accountability for what was actually their decision/recommendation, not hers. If you work hard, produce good results, and remain loyal to them, then they will treat you well. I think underperformers, bare minimum-types, or procrastinators will struggle here. They don't overstaff so they are counting on you to keep up. If you can, you will find this place of employment very rewarding as well as finding life-long friendships.

Cons

Lower starting pay/salary than most other businesses in area for all roles, entry level to salaried management - probably because they are a smaller organization. Slow to climb financially - when promoted from within you really have to push for compensation increases to reflect the new role(s) avg pay. Warehouse is a toxic environment in my opinion. Too many short-term hires who don't care to do the job let alone do it well. Makes it hard for others who want to do a good job. I was there for about 15 years, worked in just about every dept/area of the business. I used to hate the 'good-ol-boys' club back in the early 2010s but they've left for the most part and of the ones left the current CFO, in my opinion, has turned that attitude around so it isn't tolerated anymore.

2.0
13 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Loved working with our clients and hearing amazing stories about the impact our product had in peoples lives.

Cons

Terrible management, truly do not care for their employees. After covid, shipments from China were severely delayed - our quota was increased knowing we would not hit it so that any commissions would not be paid out,

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