Pros
The people I worked with were great and I made some lifelong friends. Perfect environment if you love books, music and movies. Excellent benefits and PTO for retail job.
Cons
In the last year everyone in our store received a raise to a whopping $10.00/hour. At the same time our free hour lunch was taken away, reducing our work week from 40 to 35 hours. Not much benefit to us, we are still at poverty level wage. We used to receive quarterly bonuses, and counted on them to live a bit more comfortably. We did not receive any bonus for the last 2 quarters. As of last month we were told not to expect any bonuses in the future. Ridiculous new dress code policies (no holes in jeans, all of our jeans get holes from working there). Also, any employee wanting to get a new tattoo must have it pre-approved. Very invasive and childish. In general, there is a serious lack of positive feedback or acknowledgment at store and district level. Increasingly punative and petty. Not worth the low pay anymore.