5 July 2015
Anonymous employee
Hanover Research Response
10yThank you for your feedback. I agree that our employees are bright and kind but I am sorry to hear that you did not enjoy the rest of the aspects of the role. We have found that employees value the autonomy of the role as well as the ability to work on a variety of projects. Our clients have very high expectations and our project timelines can be tight at times but we strive to provide them with high quality, custom work within these deadlines. As a service organization, we do not create the research agenda for our clients but respond to their needs and I can see how that might appear reactionary to someone working on one or two projects for a client. As our company grows we continue to invest in professional and management training opportunities to improve the skills of our middle managers. We do strive to build the management culture mentioned in your review and have a clear business strategy to get there in addition to our plans for continued organic growth. Again, thank you for your feedback. We hope that you feel comfortable sharing some more specific ideas with your former manager or L&D representative so that we can learn and improve.