20 July 2015
Hanover Research Response
10yThank you for your feedback. I am sorry to hear that you are not enjoying the work you do at Hanover but am glad to hear that you enjoy your coworkers and see them as friends. Hiring nice, smart people is important to us because we acknowledge the solitary nature of the roles in research and are upfront about the nature of the work including tight deadlines and a constant flow of projects during the interview process. A big part of providing happy hours, field day, company parties and other social perks to employees is to help offset the independent nature of the work and provide ample opportunities for colleagues to engage with each other. Our compensation is benchmarked regularly and we are transparent about the salary ranges during the interview process. Our clients expect fast turn around times on their custom projects and we strive to deliver this to them consistently. As a subscription service, it is unlikely that we would change our business model in the new future but I do appreciate your perspective. I also encourage you to speak with your Personal Manager, Managing Content Director or directly with me to address your concerns and discuss possible solutions. Change can only happen if there is an open dialogue between employees and managers.