Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Hapag-Lloyd

      Is this your company?

      Hapag-Lloyd reviews

      Overrated company - Customer Service Coordinator Hapag-Lloyd Employee Review

      3.0
      1 Oct 2025
      Customer service coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Organised working in comparison with other shipping line companies Nice office Average salary More hybrid working in comparison with other big shipping line companies

      Cons

      Non- diverse, teams are 99% white. KPIs are still so outdated and only about numbers, accuracy and customer satisfaction is not recognised Micro management What you see in interview is quite different than reality

      Explore other reviews about Hapag-Lloyd

      5.0
      14 June 2026
      Customer service manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work life balance and benefits program.

      Cons

      A little too KPI driven. Taken away from family and their motto "We Care"

      5.0
      1 June 2026
      Summer intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Good internship program, talks from different teams ensure that you become familiar with the shipping industry and how the company works. The people there are great. They love working there. Interns have scheduled meetings with senior leadership. Senior leadership is super easy to talk to and comfortable to be around.

      Cons

      It depends on the team, but some interns did not have a project/assignment ready for them to work on at the start.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Hapag-Lloyd jobs | Hapag-Lloyd salaries | Hapag-Lloyd benefits | Hapag-Lloyd interviews
      Hapag-Lloyd reviewsHapag-Lloyd Customer Service Coordinator reviewsHapag-Lloyd review