If you need a job... - Supervisor Hapag-Lloyd Employee Review

As an agent or supervisor at the service center you will experience: Low pay, little to no opportunity for advancement, no actual skill training or employee development, incredible pay gap between agents, supervisors and directors, VP's. They want to squeeze every last bit of work out of you for 40k and a couple weeks vacation time while a manager watches your every move. Not all managers are bad but mine was particularly inept. He is the protected pet of his director. The work environment is very crowded with little to no privacy. You are hammered with calls and emails constantly from irate customers.