Pros
The entire staff is super friendly and supportive. The job itself can be overwhelming at times, but it’s not too difficult once you’re used to it. It’s a great way to learn basic supply chain and about the many distributors in the science industry.
Cons
The CEO is regularly unprofessional, harsh, and dismissive, and he doesn’t show signs that it’s something he’s working on or wants to improve on for the sake of his employees. He consistently gets the same remarks about this. Support Virtual Lab Managers perform much of the tedious work to keep the company afloat, but it’s obvious that they are mistrusted because they’re younger and newer. The job is advertised as remote/hybrid but they will hold it over your head that it’s something they’ll take away in a moment’s notice. To advance, you have to remain in the position for at least a year, and you have to make special efforts to take on side projects which don’t necessarily come with a raise. Unless you are ready to live or die or get a PhD for HappiLabs, you won’t advance with the sVLM role. If you are reserved, unsure of your career path, or easily offended, you will get your feelings hurt. People are disproportionately paid, and while there is a DEI committee, it seems like just a facade. I wanted to see the benefit of the doubt throughout my two years, but you eventually hit a breaking point.