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Harbor Freight Tools

Engaged employer

Room for improvement. - Logistics Supervisor Harbor Freight Tools Employee Review

3.0
10 Oct 2025
Recommend
CEO approval
Business outlook

Pros

This is a store by store basis. My store is great in more areas than not. We have a great team, we've adopted strategies and take suggestions from everyone to increase performance and efficiency. My store values the open door policy. Benefits are good, work life balance has improved but still needs improvement.

Cons

Full time does not always get 40 hours or 8 hour shifts. Sure the pay is decent but you don't get enough hours so it's a moot point. No room for overtime so a second job is mandatory if you live on your own even though they strongly discourage it. DMs take credit for suggestions. Goals are not calculated to reflect the team size. Unfortunately you have to adopt an "it is what it is" attitude.

Explore other reviews about Harbor Freight Tools

5.0
20 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible depending on situation, friendly, and willing to help new workers for extended periods

Cons

Strict on specific rules, may be prone to theft in store depending on area

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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