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Harbor Freight Tools

Engaged employer

Store Manager New England area - Store Manager Harbor Freight Tools Employee Review

5.0
3 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Very fast pace, day flys bye as there is a lot to do. Very structured company with disciplined processes. Customers are almost always happy (very rare in retail) competitive management pay and good benefits. I only left for a much better opportunity and to get out of retail In general. My employees were great, worked with some great Harding working individuals.

Cons

A lot of overnights, and the "parking lot" events will consume your life for 3 weeks, since they are held every 6 weeks it can be challenging on the home life. The events themselves are fun, the prep is daunting. IT department is atrocious.

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Harbor Freight Tools Response
8y
Thank you for your time with Harbor Freight Tools! We are working very hard to be a better place to work and shop and couldn't do it without our AWESOME associates around the country. We are committed to constant improvement and making sure that our associates are happy and learning so we appreciate your feedback. We wish you all the best on your career journey.

Explore other reviews about Harbor Freight Tools

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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