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Harbor Freight Tools

Engaged employer

Great company that cares about their employees. - Supervisor Harbor Freight Tools Employee Review

4.0
6 Oct 2016
Recommend
CEO approval
Business outlook

Pros

Good management and employees. Fast paced environment and constant change. Excellent benefits and hours can be flexible depending on the store management. PTO adds up quickly. Great place to work!

Cons

Some stores need updating very badly. Too lenient on returns/refunds from the same customers over and over. Customers abuse this and it costs the company a lot of money.

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Harbor Freight Tools Response
8y
Thank you for all you and the team do to make Harbor Freight Tools a great place to work and shop. As you know we are committed to constantly improving our processes and appreciate you taking the time to share your feedback and we will make sure to share it with the appropriate team members. We appreciate your hard work and dedication to helping Harbor Freight Tools deliver value to the hardworking.

Explore other reviews about Harbor Freight Tools

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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