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Harbor Freight Tools

Engaged employer

From an IT view, challenging and learning. - MIS Harbor Freight Tools Employee Review

3.0
9 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Top quality IT members, sharpest team I have ever worked with. Dress code was relaxed and comfortable. Owner would engage everyone the same, open and honest, always smiling.

Cons

The business is 40+ years old and shows it in the lack of ability to mature into a modern world. People do things in their daily work without knowing why, just "it has always been like this". There is no enforcement to change or mature process. The quasi IT business architects are mostly self serving aspiring exec's with no IT maturity what so ever and attempt multimillion dollar projects with a trial and error methodology. Every top level project in the last two years has tanked due to upper management's lack of support to tried and true IT methodologies.

Explore other reviews about Harbor Freight Tools

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Very simplified processes. Step by step.

Cons

No room for creativity. Just run the play

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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