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Harbor Freight Tools

Engaged employer

Lack of real leadership and accountability - Head Pricing Coordinator Harbor Freight Tools Employee Review

2.0
7 Nov 2012
Recommend
CEO approval
Business outlook

Pros

Most employees are down to earth hard working folks. Customers are fun and I have learned alot from them. PTO accrues quickly and opportunities to earn extra on spiffs.

Cons

No real training program, on the job training and you're lucky if someone knows enough about the job to help. More than half of the management teams sits in the office and plays on their phone. The rest of the management team works their butt off and takes a beating for the company and their job. Senior staff plays favorites and overlooks serious performance problems while writing up folks that are taking on huge workloads and who also struggle to get their work done.

Explore other reviews about Harbor Freight Tools

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Very simplified processes. Step by step.

Cons

No room for creativity. Just run the play

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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