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Harbor Freight Tools

Engaged employer

This company Has lost it's direction - Anonymous employee Harbor Freight Tools Employee Review

2.0
4 July 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

PTO Builds fairly quickly, Benefits are pretty good

Cons

The Company has introduced a LOD program which is basically the same as a racetrack manager at lowes or home depot, main difference is this program doesn't work in smaller stores where there is only one manager/supervisor on duty instead of multiple. the company doesn't recognize talent or reward opportunities like they claim(i've been in the same position for multiple years and passed over for a leadership team position multiple times) they instead headhunt from outside companies for people who have supervisor experience already instead of giving current employees the chance at it. Every month is a new sales gimmick every month is a waste of labor hours to make price changes and the only thing that really changes is the color of overlay and the "banner message" on the price tags. The company has also begun allowing management to be lazy and have all work completed by associates, in a bigger box store like harbor freight is trying to become, this may work but in the smaller stores scheduling 3 associates and one manager/supervisor doesn't allow for one member of the "team" to be absent from accomplishing any tasks or having the associates do all the work( a quote directly from my store manager, "should I as the store manager have to go out and work the sales floor/stockroom?". Work life balance is garbage, logistics employees work horrible shifts that can sometimes last as long as 12+ hours with the lack of staff to work over built merchandise deliveries.

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Harbor Freight Tools Response
7y
We wanted to thank you for sharing your extremely detailed feedback and thank you for five plus years of being with the Harbor Freight Team. We are sorry you're not having the experience that you desire with us. Know that we will be sharing this feedback with the appropriate Associates, and that we will utilize this in our continuous improvement.

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5.0
23 June 2026
Recommend
CEO approval
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Pros

love it best place to work

Cons

no cons nothing to complain about

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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